Your customers.
Your relationship. QueSee underneath.
QueSee handles 99% of customer needs proactively - updating SOPs, generating reports, surfacing churn risks, adapting to plain-English requests - while you stay focused on growing the account. Partners stay in full control of customer management. We deliver the intelligence layer underneath.
Your B2B customers already have call centers.
Most are flying blind.
SMB law firms, dental offices, property management companies, field services, healthcare practices - all running call centers, all missing the visibility to coach the team and predict churn. The phone is their front door. Nobody is grading it.
Recurring revenue line
Bill per-seat or per-customer-month, the way you already bill managed services or bandwidth. Earn on every customer, every month. No per-deal hunting, no project-based engagements.
Stickier customers
Customers who add call intelligence renew at higher rates. Their floor runs better, their churn drops, your renewal conversation gets easier. Operational outcomes move the discussion off bandwidth and price.
Zero engineering lift
We run the platform. You own the relationship. No on-prem to deploy, no infrastructure to babysit, no code to maintain. Your team stays focused on the customer.
Works with whatever they have
Any phone system, any CRM. 140+ pre-built connectors. Native integration with VoIP.ms, Sangoma, RingCentral, NetSapiens, 3CX. No rip-and-replace, no PBX swap, no migration project.
Multi-vertical SMB book. One partner dashboard.
Law firms, dental practices, accounting firms, HVAC shops on one console. Build one playbook per vertical. Deploy across your entire book without adding sales engineers.
PSA push integration
ConnectWise PSA, Autotask, HaloPSA. QueSee tickets and customer health flow into the system the team already runs - via webhook or native API. Churn signals become work on the board. Coaching opportunities get assigned.
Multi-tenant admin
One partner dashboard, all your customers. See health scores, support volume, and renewal risk across the book. Bulk-onboard a vertical in a day using template scorecards.
Tier-1 / Tier-2 split
Your team handles Tier-1 (we train them on the platform). QueSee handles Tier-2/3 escalations. The end customer never wonders who to call.
Built for service-intensive industries
Your customer's vertical, our scorecard templates. Operational SOPs built for ten industries and counting.
Don't see your customer's industry? Tell us. Most scorecards take days to build, not quarters.
Set up once. Self-improves forever.
Three steps to live. Then the customer's manager runs it themselves in plain English. No vendor PS team. No quarterly calibration calls. No tickets.
Connect the calls
QueSee pulls existing call recordings via the customer's phone system. 140+ pre-built connectors, push-your-calls API for everything else. Zero PBX migration.
Platform builds the SOP and scores 100%
QueSee researches the customer's industry, drafts the scorecard, and scores every call from day one. The customer reviews and refines - they don't author from a blank page.
Customer's manager refines in plain English
"Stop scoring weather small talk." "Flag every call where someone asks about cancellation." The system updates instantly. No tickets, no engineering, no quarterly calibration calls.
Customers update the platform themselves
No professional services. No quarterly calibration calls. The customer's manager describes what they want in plain English - QueSee adjusts on the next call. 99% of changes happen without a support ticket to you, without a vendor call from us.
Tell it: "flag any call where a customer asks about cancellation" - it does, starting now
Tell it: "stop scoring weather small talk" - it stops
Tell it: "add tone-of-voice scoring on retention calls" - it adds
No tickets. No code. No 6-week change windows.
Plain-English Configuration
Customer's manager. Not a vendor PS team.
Flag every call where a customer asks about cancellation, and route it to the retention manager's inbox.
Live on the next call
- Cancellation-intent scorer added to retention scorecard
- Routing rule sends flagged calls to retention@
- First flag fired within 12 minutes
No ticket. No code. No vendor call.
Anyone on the team can do this. That's the point.
Modelable from day one.
The five questions every partner asks before signing. Answered up front, not buried in an MSA.
Pricing
Custom partner pricing tiered by deployment scale. Recurring per-customer-month margin. Wholesale-to-retail spread you control.
Billing
You bill the customer. QueSee bills you. Or QueSee bills the customer with revenue share to you. Whichever fits your existing motion.
Branding
White-label, co-brand, or "Powered by QueSee" - your call, configurable per customer.
Support model
QueSee owns the platform support tier. You own the customer relationship and onboarding. Partner success team backs you up on escalations.
Onboarding
Two-week ramp for new partners. Reseller portal, sales materials, technical documentation, demo environment.
Will this cannibalize my voice or managed-services line?
No. QueSee makes your existing customer relationship more valuable, not less. Partners stay in full control of customer management - we deliver the intelligence layer underneath. 99% of customer adjustments happen in plain English from your customer's manager - no support tickets to you, no professional services from us. Customers who add call intelligence on top of voice or managed services renew at higher rates because their floor runs better.
Built by operators. For operators.
25+ years of telecom call center experience behind the platform. Peer-to-peer, not vendor-to-buyer. Industry advisors and PE-backed operators get a different motion than resellers - here's how it works.
Portfolio-wide deployment
PE-backed operators deploy QueSee across portfolio companies. Centralized billing, distributed customer success. Multi-brand admin, per-property scorecards.
Advisor and consultant model
Advisors and consultants - referral fee on signed deals, plus optional retainer for portfolio guidance. Equity participation available for advisors bringing volume.
Channel multipliers
Industry advisors with reach across hundreds of operators. Platform partners with thousands of resellers. Co-branded sales materials, demo environments, NDA-able customer references on request.
Deliver real value. Stop competing on price.
The partners winning right now aren't the cheapest. They're the ones giving customers something competitors can't bolt on at renewal.
Higher attach rates
Bundle call intelligence with the existing service. Same buyer, same renewal cycle, more revenue per logo.
Better renewal conversations
Your pitch is operational outcomes - retention, agent quality, daily visibility - not bandwidth and SLA. Different conversation, different price ceiling.
Lower churn on your own customers
When your customer's floor runs better, they renew with you. Operational stickiness, not switching cost.
No incremental cost to operate
We run the platform. You own the relationship. No support headcount to add, no on-call rotation, no infrastructure overhead.
Bring QueSee intelligence to every B2B customer
Two-week partner onboarding. Pricing that scales with deployment. Your brand on the dashboard, our infrastructure underneath.