News, partnerships, and ideas for ISP operators
Product announcements, partner launches, integrations, and articles from the QueSee team.
CDG and QueSee AI Bring Revenue and Customer Experience Intelligence to the OSS/BSS More Than 100 Service Providers Run On
Operators running CDG's Elements platform can now analyze every customer conversation with the full account context Elements already stores - tickets, billing history, and available products - and see the results land back in the system their teams already work in. No new systems to install, no changes to the existing stack, live in under a day.
Preseem and QueSee AI Announce Integration Connecting Network Quality of Experience Data with Customer Interaction Analytics for Broadband Operators
The integration brings Preseem's Quality of Experience data directly into QueSee's platform - giving support agents real-time network context during live calls, enabling network-verified call scoring, and introducing a Tower Intelligence view that aggregates churn risk and revenue impact by infrastructure site. Setup requires no changes to existing systems.
See QueSee on your own calls
100% of calls analyzed against your SOP. Live in 2 weeks.